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Offline Map Downloads Failing

March 30, 2022 at 8:00 AM UTC

Offline Downloads

Resolved after 6h 45m of downtime. March 30, 2022 at 2:45 PM UTC

Resolved - This issue is now resolved. (14:45 UTC — Mar 30)

Monitoring - We are continuing to monitor the service’s performance. We are seeing improvements but are still not back to normal performance yet. We will continue to update when we have more information. (11:29 UTC — Mar 30)

Monitoring - We have implemented a fix and are monitoring the system now. (09:23 UTC — Mar 30)

Identified - We have identified an issue with the service and are working on implementing a fix for this now. We will update when the fix has been submitted. (08:56 UTC — Mar 30)

Investigating - We have noticed that offline map downloads are not processing. We are investigating the issue and will update as soon as we have more information. (08:01 UTC — Mar 30)

Last updated: March 30, 2022 at 2:46 PM UTC