No issues detected
Platform   (?) Overall application health
Platform Operational
Mapping   (?) All things related to the map from overlays to statistic processing
Data   (?) Data ingestion, fetching and editing.
Routes Operational
Adventures Operational
Users   (?) Login, sign up, profiles, payments etc.
User Login Operational
User Profiles Operational
Applications   (?) Each variant of where you can access FATMAP.
Web App Operational
Android App Operational
iPhone App Operational

Incident history



November 2023 (1)


November 1, 2023 at 11:49 AM UTC

Offline Data Bundling Degraded

Resolved after 27h 58m of downtime

June 2023 (1)


June 20, 2023 at 8:00 AM UTC

Scheduled - Planned Database Maintenance

Resolved after 2h 6m of downtime

May 2023 (1)


May 12, 2023 at 10:30 AM UTC

Mapping Vector Pipeline Degraded

Resolved after 4h 5m of downtime

April 2023 (2)


April 4, 2023 at 8:30 AM UTC

Scheduled - Planned General Maintenance  ℹ

Scheduled - On April 04, 2023 at 08:30 UTC there will be general maintenance on our application. There may be disruption but this is not expected. (08:30 UTC — Apr 4) Completed - Maintenance on our …
April 3, 2023 at 8:30 AM UTC

Scheduled - Planned General Maintenance  ℹ

Scheduled - On April 03, 2023 at 08:30 UTC there will be general maintenance on our application. There may be disruption but this is not expected. (08:30 UTC — Apr 3) Completed - Maintenance on our …

February 2023 (2)


February 1, 2023 at 1:14 PM UTC

3rd Party Integration Disruption

Resolved after 1h 23m of downtime
February 1, 2023 at 9:00 AM UTC

Scheduled - Planned Maintenance for mapping service  ℹ

Scheduled - On February 01, 2023 at 09:00 UTC there will be maintenance on the mapping service. There may be slow load times during this period but you should still be able to use this service. (21:00 …

January 2023 (4)


January 27, 2023 at 9:00 AM UTC

Degraded Garmin integration

Resolved after 7h 33m of downtime
January 24, 2023 at 3:00 PM UTC

High traffic - slow load times and degraded performance

Resolved after 53m of downtime
January 6, 2023 at 10:48 AM UTC

Tile Loading Degraded

Resolved after 3h 22m of downtime
January 1, 2023 at 4:50 PM UTC

3rd Party Integration Disruption

Resolved after 1h 41m of downtime

December 2022 (3)


December 31, 2022 at 9:57 PM UTC

Imagery Tile Loading Degraded

Resolved after 21h 53m of downtime
December 12, 2022 at 2:00 PM UTC

Privileges portal data migration  ℹ

Scheduled - On December 08, 2022 at 14:00 UTC, we will be carrying out maintenance on https://privileges.fatmap.com. The page will be unavailable until maintenance is complete. (14:00 UTC — Dec 12)
December 12, 2022 at 10:00 AM UTC

Scheduled - Planned Maintenance for search.  ℹ

Scheduled - On December 12, 2022 at 10:00 UTC there will be some maintenance on search (which allows your to search for routes and Lived Adventures). (10:00 UTC — Dec 12) Completed - Maintenance on …

November 2022 (3)


November 22, 2022 at 8:40 AM UTC

Users Content Degraded

Resolved after 19m of downtime
November 15, 2022 at 2:40 PM UTC

3rd Party Integration Disruption

Resolved after 35m of downtime
November 9, 2022 at 2:15 PM UTC

Scheduled - Planned Maintenance for 3rd party integrations  ℹ

Scheduled - From November 9, 2022 at 14:15 UTC until November 9, 2022 at 16:15 UTC there will be some maintenance for 3rd party integrations. (14:13 UTC — Nov 9) Completed - This maintenance was …

October 2022 (2)


October 26, 2022 at 9:35 AM UTC

User login outage

Resolved after 23m of downtime
October 16, 2022 at 8:25 AM UTC

Ingesting Adventures Degraded

Resolved after 50m of downtime

September 2022 (4)


September 21, 2022 at 12:00 PM UTC

Scheduled - Planned Database Maintenance

Resolved after 1h 22m of downtime
September 19, 2022 at 11:25 AM UTC

Map Experience Degraded

Resolved after 1h 45m of downtime
September 15, 2022 at 8:30 PM UTC

Adventure Imports Degraded

Resolved after 1h 54m of downtime
September 7, 2022 at 7:40 AM UTC

Scheduled - Planned Database Maintenance

Resolved after 20m of downtime

July 2022 (5)


July 25, 2022 at 11:08 AM UTC

Suunto Tracks Not Importing

Resolved after 24h 24m of downtime
July 11, 2022 at 7:10 AM UTC

Data Importing and Retrieval Down

Resolved after 2h 57m of downtime
July 6, 2022 at 1:08 PM UTC

Data Ingestion and Sign-in Issues

Resolved after 4h 49m of downtime
July 1, 2022 at 11:51 AM UTC

Data Fetching and Ingestion Degraded

Resolved after 2h 22m of downtime
July 1, 2022 at 12:35 AM UTC

Strava Communication Down

Resolved after 13h 58m of downtime

June 2022 (3)


June 21, 2022 at 8:22 AM UTC

Data Ingestion Degraded

Resolved after 31h 46m of downtime
June 20, 2022 at 5:33 PM UTC

Tiles performance degraded

Resolved after 46h 35m of downtime
June 7, 2022 at 1:38 PM UTC

European Snow Layers Down

Resolved after 20h 55m of downtime

May 2022 (3)


May 24, 2022 at 9:44 AM UTC

Data Importing and Retrieval Down

Resolved after 7h 18m of downtime
May 12, 2022 at 1:45 PM UTC

Line Statistics and Screenshot Generation Degraded

Resolved after 7h 38m of downtime
May 9, 2022 at 1:05 PM UTC

Line Statistics Failing

Resolved after 33m of downtime

April 2022 (4)


April 29, 2022 at 2:37 PM UTC

Offline Map Downloads Failing

Resolved after 43m of downtime
April 13, 2022 at 6:59 PM UTC

Suunto Integration Down

Resolved after 11h 50m of downtime
April 8, 2022 at 5:49 PM UTC

Offline Map Downloads Failing

Resolved after 1h 21m of downtime
April 3, 2022 at 6:43 AM UTC

Offline Map Downloads Failing

Resolved after 14h 15m of downtime

March 2022 (2)


March 30, 2022 at 8:00 AM UTC

Offline Map Downloads Failing

Resolved after 6h 45m of downtime
March 16, 2022 at 12:00 AM UTC

Adventure Ingestion Pipeline Degraded

Resolved after 9h 33m of downtime

February 2022 (1)


February 10, 2022 at 9:00 AM UTC

Scheduled - Planned Database Maintenance

Resolved after 2h 35m of downtime

December 2021 (1)


December 14, 2021 at 11:40 AM UTC

European Snow Layers Down

Resolved after 1h 16m of downtime

November 2021 (2)


November 22, 2021 at 3:31 PM UTC

Mapping service degraded

Resolved after 1h 2m of downtime
November 11, 2021 at 7:01 AM UTC

Mapping pipelines degraded

Resolved after 5h 16m of downtime

August 2021 (2)


August 30, 2021 at 6:00 AM UTC

Scheduled - Planned Strava Maintenance

Resolved after 58h 0m of downtime
August 21, 2021 at 9:47 AM UTC

Resolved - search service down

Resolved after 2h 23m of downtime

June 2021 (1)


June 8, 2021 at 10:26 AM UTC

Resolved - IGN Spain Map Layer is Down

Resolved after 144h 36m of downtime

May 2021 (1)


May 6, 2021 at 8:55 AM UTC

Resolved - Strava Outage

Resolved after 1h 12m of downtime

April 2021 (1)


April 15, 2021 at 12:57 PM UTC

Resolved - Guidebooks on Web are not loading

Resolved after 33m of downtime

March 2021 (2)


March 17, 2021 at 9:10 AM UTC

Resolved - Garmin Activities not Uploading

Resolved after 9h 8m of downtime
March 14, 2021 at 8:59 AM UTC

Resolved - Live Status Data not Showing Up

Resolved after 29h 27m of downtime

February 2021 (5)


February 15, 2021 at 12:01 AM UTC

Resolved - Failing to Generate Adventure Statistics

Resolved after 33h 21m of downtime
February 13, 2021 at 5:51 PM UTC

Resolved - Map Imagery Supplier Outage

Resolved after 279h 58m of downtime
February 12, 2021 at 10:05 PM UTC

Resolved - Map Imagery Supplier Outage

Resolved after 1h 50m of downtime
February 2, 2021 at 4:25 PM UTC

Resolved - Map Failing to Load

Resolved after 9m of downtime
February 1, 2021 at 5:51 PM UTC

Resolved - Map Imagery Supplier Outage

Resolved after 64h 25m of downtime

January 2021 (2)


January 27, 2021 at 5:31 PM UTC

Resolved - Adventures not Deleting

Resolved after 1h 6m of downtime
January 15, 2021 at 6:12 PM UTC

Resolved - Content loading issues

Resolved after 2h 47m of downtime